General & Operations Managers

At a glance

  • Median Salary
    $76,277
  • Local Jobs
    6,778
  • Entry-Level Education
    Bachelor's Degree

Occupation Profile

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

By the Numbers

Daily Tasks

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
  • Perform personnel functions, such as selection, training, or evaluation.
  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.

Occupational Skills

What skills are necessary for a General & Operations Managers career?

Hard Skills

  • Accounting
  • Auditing
  • Cash Handling
  • Inventory Management
  • Invoicing
  • Marketing
  • Merchandising
  • Operations Management
  • Profit And Loss (P&L) Management
  • Purchasing

Soft Skills

  • Coaching
  • Communications
  • Customer Service
  • Leadership
  • Management
  • Operations
  • Planning
  • Sales
  • Scheduling
  • Valid Driver's License

Hard skills are specific, learnable, measurable, often industry- or occupation-specific abilities related to a position.

Soft skills can be self-taught and usually do not necessitate a certain completed level of education. They are essential in many industries and occupations.

Educational Programs

  • TypeCredentialHrsOnlineFinancial Aid
    Credit/CEAAS degree/Cert/OSA1264YesYes
  • TypeCredentialHrsOnlineFinancial Aid
    CTECertificate100YesYes
  • TypeCredentialHrsOnlineFinancial Aid
    CTEYesNo
  • TypeCredentialHrsOnlineFinancial Aid
    CTEYesNo
  • TypeCredentialHrsOnlineFinancial Aid
    CTEAAS60SomeYes
  • TypeCredentialHrsOnlineFinancial Aid
    CTEL121SomeYes
  • Learn more aboutGeneral & Operations Managers

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